Servicesoft Technologies Inc. (“Servicesoft”) redefined Internet customer service with the industry’s only complete end-to-end solution. This comprehensive solution consisted of Web self-service, e-mail response, live interaction and knowledgebase technologies. Servicesoft “best of breed” products delivered a complete, intelligent Internet customer service solution. Major companies who relied on Servicesoft technology included Xerox, Wang Global, GTE, Intel, Cisco Systems, Motorola, Verio, and NB Tel.
Servicesoft was sold in January 2012.